Governance

TISFD is committed to ensuring that the Taskforce does not perpetuate inequalities in its efforts to address them.

It is therefore essential that the Taskforce includes participation by diverse stakeholders, including civil society, labour organisations, as well as businesses and financial institutions, across geographies, in its structures, deliberations, and decisions.

TISFD’s governance was proposed by its Founding Partners and subject to stakeholder consultation between May to August 2024. You can read a summary of the proposals and feedback received.

You can learn more about our approach in TISFD’s Governance and Engagement Document.

Governance & Engagement Document
Front cover of the 'Governance and Engagement' Document, hands with intertwined threads.

Complaints

The Taskforce encourages all stakeholders (including private sector, civil society and labour organisations and people affected or potentially affected by our work) to engage through the mechanisms outlined on this website and in the Governance & Engagement Document. General enquiries and feedback may be submitted via our website.

Nevertheless, should stakeholders feel that they have a complaint about the Taskforce’s work, the Taskforce has made available a two-stage complaints process. TISFD will publish a summary of any complaints received.

Complaints

The Taskforce encourages all stakeholders (including private sector, civil society and labour organisations and people affected or potentially affected by our work) to engage through the mechanisms outlined on this website and in the Governance & Engagement Document. General enquiries and feedback may be submitted via our website.

Nevertheless, should stakeholders feel that they have a complaint about the Taskforce’s work, the Taskforce has made available a two-stage complaints process. TISFD will publish a summary of any complaints received.

Stage 1

Stakeholders are invited to email complaints to complaints@tisfd.org. Complaints received to this mailbox will be acknowledged by the Secretariat and shared with the Taskforce’s Co-Chairs.

Co-Chairs will consider complaints about how TISFD has upheld its governance principles, engagement mechanisms and decision-making approach, and determine how to respond, advising the Secretariat on appropriate actions.

Stage 2

Should a stakeholder be unsatisfied with TISFD’s response at Stage 1, they are advised that they have recourse to UNDP’s Stakeholder Response Mechanism. This operates independently to TISFD. UNDP is TISFD’s administrative host.